To everybody who's tried to email me through the address here at FTB over the last few months, I have not been ignoring you. I switched my email program back in August and have just realized that I neglected to set the thing up to receive mail sent to the FTB address. I am in the process of digging through the backlog, and I apologize profusely to everybody who probably (and reasonably) thinks I'm a stuck-up jerk for not getting back to them.
My bad all around. Thanks for writing, I will get back to you, and soon.